Usability Audit

We will identify the main usability problems in your web product, offer the best solutions to improve its online performance and build the right scenarios for user actions to enhance engagement and conversion.


  • Is obvious
  • Starts with most important
  • A search bar is present
  • Navigation is consistent
  • Contact information is visible


  • Buttons are easily clickable
  • Buttons have clear CTAs
  • All forms ask only relevant information


  • Fonts are larger than 14px
  • Not more than 2 font families used
  • Font is larger than 16px on mobile
  • Headings are consistent on the pages

Error prevention

  • The name of fields is visible
  • Fileds contain different values
  • Users see the limit of characters

User trust

  • Company’s address is present
  • There are reviews from customers
  • Customer support number is displayed
  • There’s a privacy policy page

Visual design

  • There’s enough space between blocks
  • It is visually clear which menu blocks the menu elements belong to

Andre Cvijovic

CEO, Referrizer

How it works

Have a question? Book 1:1 meeting

We will help you change your product for the better, thoroughly analyzing all usability issues it may have.

17 reviews

5 stars

Product Designers & Developers

Top 20

Product Designers in Ukraine

Top 5

Our expertise

From early-startups to world-class level



3 Large
12 Medium
2 Startups

What can we do?

Learning management system, education and training platforms, live video chats integration, E-learning Marketplace, E-learning platform.

What have we done?

Learning management system, Data analytics, Information portals, K-12 LMS, Learning experience platform



4 Large
7 Medium
2 Startups

What can we do?

Personal finance management,
complex banking software

What have we done?

Banking apps
Financial analytics
Custom self-service portals
Personal wallets
Currency exchanges
Trading platforms
Wealth management apps



2 Large
7 Medium
3 Startups

What can we do?

Hospital management systems, Warehouse/supply chain management, Tender platforms, IoT software.

What have we done?

Medical logistics, Recertification and training portals, Data analytics, Information portals.

Real Estate


3 Large
11 Medium
1 Startups

What can we do?

Apartment-listing aggregators, property value and investment estimators, and Apartment-finder apps, Online real estate auctions, hospitality management, payment system integration, booking engine implementation

What have we done?

Online home value estimation platforms
Real estate investment platforms
Apps for centralizing communication between buyers and sellers
Apps for planning floor layouts and room design



5 Large
10 Medium
2 Startups

What can we do?

Operational CRMs

What have we done?

Marketing/Sales CRM



4 Large
9 Medium
5 Startups

What can we do?

Accounting software
Project management software
Communication platforms
HR/HRM solutions
B2B/B2C solutions
Cloud apps

What have we done?

Applicant tracking
Job board posting
Talent management
Payroll management
People analytics
Engagement management



3 Large
12 Medium
4 Startups

What can we do?

B2B Marketplace,
B2C Marketplace,
P2P Marketplace
Matching Algorithms

What have we done?

Wholesale and warehouse online catalogs
Crowdfunding platforms
Service-based e-tailer platforms
Online storefronts
Subscription services
Online marketplaces

Social Networks


1 Large
5 Medium
3 Startups

What can we do?

Interaction and communication apps, content sharing, interest-based networking, Community platforms and discussion forums, Networks for consumer reviews, File sharing applications

What have we done?

Blogging and publishing platforms
Interest-based networks
Anonymous social networks
Social networks for a particular target audience

Get your free audit template

Successfully run a usability test on your web design with our free audit template. Please use it to make sure that you don't forget to take any of the necessary steps.

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