Custom Enterprise Software Development: Everything You Need to Know

5961 Updated 01.11.2023
Yuriy Matviyuk

Development Tech Lead


Table of contents

Best-in-class resources and tools are required for superior productivity, performance, and growth. Custom software development is often utilized by businesses that have unique business processes that cannot be simply matched to certain technological solutions. 

In our new blog post, we will cover all topics related to custom enterprise software development, including the latest trends, software types, service types, challenges and lots of other useful things.

What is Custom Enterprise Software Development?

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Custom Enterprise Software Development

Custom enterprise software development is the creation of software from scratch at the request of the business to digitalize, update, improve, optimize business processes and generate additional income.

The creation of such software necessitates a unique strategy. Such a strategy is necessary in order for the software to execute the required purpose. The size, characteristics, and industry of the firm for which it is being designed should be considered.

Custom Enterprise Software Development: Trends in 2023-25

To create truly valuable and useful custom enterprise software, you need to be aware of the trends that are currently prevailing on the market. We have identified the following trends:


Blockchain technology also can be included in the custom enterprise software development and allows organizations to simplify shared workflows (such as supply chains) by sharing resources and transactions and keeping track of them in a shared ledger.

In enterprises, blockchain networks are distributed among all computers of a group of partners (this is called a consortium). Each partner can track every transaction in real time. In addition, each partner can reject invalid transactions before they are applied to the ledger.

Blockchain is a transparent and verifiable system for custom business software development. This is a secure, shared ledger of transactions distributed across a network of computers. Blockchain reduces the waste of resources, reduces fraud risk, and opens up new revenue channels.


AI stands for artificial intelligence. The machine now handles tasks that could previously only be undertaken by a person. AI systems may initiate a cognitive process in which they reason, seek meaning, generalize, learn from their mistakes, and make conclusions.

ML – machine learning – is a significantly narrower idea. It can also be involved in custom enterprise software development. This is one of the artificial intelligence approaches, and it is only responsible for transmitting the required “knowledge” to the AI system.

The firm can use artificial intelligence to:

  • make tailored offers, photos, videos, and articles;
  • construct contact with both potential and actual consumers (chatbots are the same AI);
  • choose personal products and services from banks and bank cards;
  • show suitable job openings on Headhunter;
  • create voice assistants for voice message recognition.

In everyday life, people come into contact with Al and ML without even realizing it. For example, you read about the new iPhone model on your work laptop, and you’re already on your way home on Instagram, where you’re continually bombarded with adverts in the spirit of “new iPhone in installments.”

Now, AI and ML are most widely used in six areas:

  • All important aspects of the job: decision-making, analytics, and project management;
  • Natural speech processing.
  • Personalization of marketing and service.
  • Internet of things and digital twins.
  • Autonomous devices (for example, robotic vacuum cleaners).
  • AI-development (for example, the development of business solutions without the involvement of consultants).


The Internet of Things (IoT) is about the vast array of “things” connected to the Internet to communicate with other things – IoT applications which are also parts of the custom business software development, connected devices, industrial machines, and more. Internet-connected devices use built-in sensors to collect data and, in some cases, act on it. 

IoT-connected devices and machines can improve the way we work and live. IoT application examples range from a smart home that automatically regulates heating and lighting to a smart factory that monitors industrial machines to find problems and then automatically adjusts to avoid failures.

Big Data

Big Data is a collection of continuously increasing volumes of information of the same context but in different presentation formats, as well as methods and tools for efficient and fast processing.

A vivid example of big data is continuously incoming information from sensors or audio and video recording devices, message flows from social networks, meteorological data, geolocation coordinates of cellular subscribers, etc.

Big data, in the custom enterprise software development, is a set of technologies that are designed to perform three operations:

  • Handle large amounts of data compared to “standard” scenarios.
  • Be able to work with fast incoming data in very large volumes. That is, there is not just a lot of data, but there is constantly more and more of it.
  • Be able to work with structured and weakly structured data in parallel and in different aspects.

It is believed that these “skills” allow you to reveal hidden patterns that elude limited human perception. This provides unprecedented opportunities to optimize many areas of our lives: public administration, medicine, telecommunications, finance, transport, production, and so on.

Cloud Computing

With custom business software development, a cloud-based company can benefit from the following:

  • Deployment speed. With leading providers, you can get access to the cloud’s computing resources in a few hours.
  • Save money required to purchase and maintain your own computing infrastructure.
  • Ability to access computing resources from any computer with Internet access.
  • The ability to organize data collaboration.
  • Ease of scaling. The company receives as many computing resources as it needs in a given time, easily increasing or decreasing their number, can pay only for their actual use, and save on the purchase of software licenses.
  • High reliability, since the cloud provider uses redundant power supplies, maintains security, employs highly qualified personnel, regularly backs up data, and provides high resistance to DDOS attacks.

What Are the Types of Custom Enterprise Software Applications?

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Northell Cases

Let’s take a deeper look at the many sorts of bespoke enterprise software apps available and how you can use them to benefit your business:

Custom ERP System

Case RhinoDox

Northell Case RhinoDox

ERP is an abbreviation for enterprise resource planning. These solutions are intended for resource planning and the acceleration of corporate operations. With their involvement in the custom business software development, you can reduce the negative impact of the human factor and optimize the company’s functioning, within which there are many departments, divisions and employees. Some organizations realize that they need to organize everything.

In theory, ERP software becomes a kind of enterprise strategy, within which the management of certain areas will be taken into account:

  • finance tax and accounting records are maintained, a budget is planned;
  • labor personnel;
  • assets;
  • interactions with partners, maintaining a detailed history of transactions with customers.

ERP platform development modules include:

  • Procurement
  • Production
  • Dashboards & Data visualization
  • Inventory
  • Accounting & Finance
  • Project management
  • Supply chains

Our team is actively developing custom ERP systems. You can read more about this in our article How to Build Your Own ERP System From Scratch? Ultimate Guide 2023.

Custom CRM System


Northell Case NWCC

CRM stands for Customer Relationship Management and refers to all of a company’s strategies, techniques, tools, and technology for developing, retaining, and attracting customers. Customer Relationship Management (CRM) is a distinct business technique that places the customer at the center of the company’s operations.

The main goal of implementing a CRM strategy in the custom enterprise software development is to create a single ecosystem for attracting new and developing existing customers. Relationship management means attracting new customers, converting neutral customers into loyal customers, and turning regular customers into business partners.

Part of our team has extensive experience in creating real estate CRM. Recently, the real estate sphere, most of all, requires the implementation and use of custom CRM systems. This is exactly what we are talking about in our article Practical Guide on Real Estate CRM Software Development.

Custom HR System

HR system is a system that helps attract and retain not customers but your own staff. It is a comprehensive system for automating the recruitment, selection, and engagement of employees, as well as providing orientation, training, and development, evaluating their work, determining remuneration and benefits, motivating and maintaining proper relationships with each team member, and ensuring job security through the use of HR and HR- analytics programs.

Implementation of the HR system through custom business software development can help with:

  • payroll management;
  • selection and adaptation;
  • collection, storage and access to information about employees;
  • maintaining attendance records and tracking absenteeism;
  • performance evaluation;
  • administration tasks;
  • learning management;
  • self-service employees;
  • planning the work of employees;
  • HR analytics and informed decision making;
  • HRM security.

Mobile Apps

This category of custom corporate software covers any mobile applications. These can be applications for a variety of locations, industries, enterprises, directions, and so on. All you’ll find in the Apple or Google app stores are unique programs built as custom enterprise software development projects.

Support System

Almost every company needs a support system. This is especially true for companies that sell services or products. Support systems are needed in order to help customers deal with problems that have arisen, answer questions, help them use a particular service, and most importantly, help customerы achieve their goals with the help of the product/service that the company offers.

Custom Task Management System

Task management software is an easy way to organize task collaboration and project management. All tasks and activities done to solve them are centralized. The head is constantly aware of the true situation of circumstances.

This technology is particularly important for bigger corporations with a huge workforce. Task management software aids in the distribution of workload among personnel, the control of task implementation, the monitoring of individual project progress, and so on.

If you want to learn more about creating task management software, check out our article How To Create A Task Management System Design? [Ultimate Guide].

Custom LMS system

LMS is a repository of educational materials – video lessons, lectures, presentations, books and courses, which can be accessed from any device anywhere in the world. Such a solution also can be created via the custom business software development process.

Learning management systems are increasingly being used by commercial organizations to teach thousands of people all around the world. This provides several benefits:

  • Reduces training costs: paying for flights, hotels for coaches, and so on.
  • Helps to maintain the same level of awareness of employees of both the central office and branches.
  • Increases the learning rate when a new product line is introduced, or a new division is opened. After all, employees can get access to online courses at any time, and one person from anywhere in the world can manage the system. All you need is an internet connection.

You can learn more about LMS systems and their creation in this article How To Create an LMS From Scratch? Ultimate Guide 2023.

Custom Financial system

A separate financial system is needed for a company in order to control the company’s expenses, manage money inflow, receive reports on cash transactions, and, in general, have an idea of ​​​​what is happening in the company’s financial sector.

Almost every company that has money transactions inside (it can even be accounting) should implement financial software to avoid losing money or spending more money than necessary.

What Types of Services Does Your Business Usually Need?

Now let’s look at the types of services that your company may need in order to create custom enterprise software:

Custom Software Development

Custom business software development is an adaptive set of solutions that is configured exclusively for the customer’s needs of the product. The goals that custom software development sets for itself can be the following:

  • automation and optimization of business processes;
  • creation of new products or startups within the company to solve specific problems;
  • specialized software designed to solve specific problems, equipment management, etc.

In the vast majority of cases, software development is carried out on a turnkey basis and goes through the following stages:

  • formation of the main goals and objectives of the project;
  • assessment of the chosen niche, analysis of the position of competing products;
  • formation of technical specifications for development;
  • modeling and sketching of the project;
  • algorithmization;
  • development and design;
  • testing and debugging work;
  • implementation of the program, training of the customer’s personnel;
  • maintenance and technical support.

Northell team offers a dedicated software development team that can handle a project of any complexity. Check this page to know more.

Web Development

In the custom enterprise software development topic we also should mention web development. Web development is the process of creating a website or web application. The main stages of the process are web design, page layout, client and server-side programming, and web server configuration.

To date, there are several stages of website development:

  • Website or web application design (collection and analysis of requirements, development of technical specifications, interface design);
  • Development of the creative concept of the site;
  • Creation of the design concept of the site;
  • Creation of page layouts;
  • Creation of multimedia objects;
  • Layout of pages and templates;
  • Programming (development of functional tools) or integration into the content management system (CMS);
  • Testing and making adjustments;
  • Publication of the project on the hosting;
  • Maintenance of a working site or its software base.
  • Depending on the current task, some of the steps may be missing.

Check our web development services page to know what web development services the Northell team can provide you with.

UX/UI Design

UX / UI design is the work on an application or website interface so that the user is intuitively understandable and visually pleasing to contact with him.

UX is user experience. UX is how the user interacts with the interface. A UX designer is responsible for the usability of a website or app.

UI is the user interface. UI is what the interface and its elements look like. The UI designer is responsible for the visibility of the site or application: the appearance of the menu, buttons, readability of the font, etc.

UX features:

  • focus on convenience and consistency of interaction,
  • affects the structure of the application or site,
  • the goal is to solve user problems.

UI features:

  • focus on interaction elements buttons, menus, etc.,
  • affects the design fonts, pictures, layout, etc.,
  • the goal is to make a user-friendly design.

Northell team can provide you with full-fledged digital product design solutions that will transform your concepts into products that convert. More about our UX/UI design solutions you can read here

Mobile App Development

Developing mobile applications for smartphones, tablets, and other mobile devices includes writing program code to create programs that will work on certain mobile platforms (today, there are 2 main platforms for mobile operating systems – Android and iOS, and less popular Windows Phone and Symbian). 

These programs and applications may be pre-installed on mobile phones, personal digital assistants, corporate digital assistants, smartphones and other mobile devices before the devices fall into the hands of the user or downloaded by users to the device directly during use.

At Northell, we provide customized mobile app development services that are tailored to your specific product with native iOS, Android, and cross-platform solutions.

Application Modernization

The process of upgrading the functionality, internal architecture, and/or platform infrastructure of existing applications is known as application modernization. Your company produces new business value from aged applications by moving and upgrading them with current, well-aligned capabilities and features.

Application modernization provides insight into the functioning of current applications and allows for the deliberate re-platforming of apps to the cloud in order to obtain scalability and other performance improvements.

If you need to modernize your application, you can contact our team. The Northell team is equipped with the necessary knowledge and skills to make your application better and more advanced.


To proceed with the first stages of custom software development – forming technical specifications and prototyping of a digital product, a preliminary analysis of both the business and the entire market in which the customer operates is necessary. To accurately and correctly understand the requirements that are put forward for a digital product, you need to:

  • understand business schemes and key processes according to which the company operates;
  • find out the roles and functionality of responsible specialists;
  • fix the existing workflow, etc.

The easiest way for this purpose is to invite one or more business analysts who could study the company’s activities in practice. The Northell team provides such services, so feel free to contact us.

How Can We Help With Custom Enterprise Software?

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Northell team provides exceptional custom enterprise software design and development services. Our team has already built 150+ digital products and solutions for companies from 45 countries.

Northell team has extensive expertise in building enterprise software for the following industries:

  • Education
  • FinTech
  • E-commerce
  • Healthcare
  • Real Estate

Our team showed great results and made:

 Clutch’s Top 20 Product Designers & Developers and The Manifest’s Top 4 Product Design Team.

Here are some examples of our projects:

NWCC – a reliable provider of comprehensive construction loan management solutions.

RhinoDox – an advanced construction bid response & management platform that helps people plan, control and execute construction projects.

Also, our team has created and continues to actively develop solutions in the field of logistics, training and other industries for which it is extremely important to automate most business processes.

What Custom Enterprise Software Development Team Do You Need? [And How to Check Them?]

To develop excellent and valuable custom enterprise software, you need an experienced and skilled team. Let’s look at who your team should consist of:

Management Team

A management team is a team that controls the implementation of projects and each stage of an individual project. Members of this team distribute tasks between members of the design and development teams. This team makes sure that every step of creating custom enterprise software is completed on time. Members of this team provide progress reports on the project. This team usually consists of:

  • PM (project manager)
  • BA (business analyst)
  • Marketing manager  

Design Team

The design team is responsible for the outer shell of the product. Their responsibilities include creating UI/UX design, including prototyping, wireframing, clickable design, system design, UI kit, etc. To check whether the design team is really capable of handling your project, you should first look at the team’s portfolio, read reviews of previous clients and learn about work experience. This team usually consists of:

  • UX designer
  • UI designer
  • Motion designer 
  • QA

Development Team

The development team turns the design into a working product. In order to test the team, you should find out what stacks and technologies the team uses in product development, view the portfolio and arrange interviews. This team usually consists of:

  • Front-end developer
  • Back-end developer
  • DevOps
  • QA 

Custom Enterprise Software Development: Things You Should Know Before Start

Before you start custom business software development, you should know the following things:

This is not a quick process

Custom business software development is not a quick or easy process. The custom enterprise software development process consists of complex steps that should be performed at a high level to achieve the desired result. None of processes can be skipped. Otherwise, you will fail to develop valuable and worthwhile software.

Analytics is key

Analytics is essential. Every step you take should be analyzed in order to understand whether you are moving in the right direction or not. Analytics should be clear and transparent.

Modular integration is the key to success

It is very important to gradually add each module and each feature to the software. This way, you can check everything thoroughly and end up with a smoothly running product.

Product usability is important

Usability is a measure of software quality, which evaluates its simplicity and ease of use. Users of your custom enterprise software should find it easy and understandable to use the product.

Both sides need to be involved

In the custom enterprise software development process, 2 parties should participate, namely the customer and the development team. Thus, the product will be created according to the requirements and desires of the customer.

Onboarding and training are essential

Onboarding and training are needed to ensure that new software integration into the company goes smoothly. Onboarding is necessary so that company employees can quickly learn how to use the software in order to use all its advantages in the future.

Main Custom Enterprise Software Development Challenges

Now let’s look at the main challenges that you will probably have to face during custom business software development:

The right development cycle

Remember that the development cycle should be built correctly. A properly built development cycle should consist of the following stages: product technical documentation, development, testing, deployment, integration and maintenance.

Scalability and flexibility of the product

You should develop custom enterprise software in such a way that in the future, you can scale it and adjust it to changes in your company. Keep this in mind when you build the functionality of your system.

Proper product architecture and technology stack

Properly built product architecture is the key to success. After all, how you build the architecture depends on how the product will work smoothly and logically. It is also necessary to choose the right tech stack with which the product will be developed.

Compliance with modern trends

For custom enterprise software to be modern and meet the current market requirements, it is necessary to adhere to modern trends, for example, those that we described above. Thus your software will be in demand and popular.

Data security is important

Any custom enterprise software should be protected. Of course, you do not want your company’s personal and secret data to fall into the hands of scammers. Today, there are many ways to protect your data. Choose one of them, and you will definitely be sure that no one will steal them.

Easy integration with third-party applications

For custom enterprise software to bring maximum benefit, it should have the ability to integrate with other services or applications. Thus, you will have a single system using which you can manage your business processes.

Best Tech Stack for Custom Enterprise Software Development

Let’s also look at the best tech stacks you can use to create custom enterprise software:

Web Solution

If you are planning to develop a web enterprise software, then we recommend using the following tech stacks:

  • React.js
  • Node.js

Mobile solution


Here is what we recommend to use for custom enterprise software development for the IOS system:

  • Language: Objective-C, Swift. 
  • Core: iOS SDK, CocoaTouch / Multimedia.  
  • Analytics: Firebase, Amplitude, AppsFlyer, Facebook.   
  • Data: Realm, CoreData, UserDefaults, KeyChain, CryptoSwift.


For the Android system, we advise your team to use the following for custom business software development:

  • Language: Java, Kotlin.
  • Core: Android SDK, Android Jetpack.
  • Analytics: Firebase, Amplitude, AppsFlyer, Facebook.
  • Data: Realm, SQLite, Shared Preferences, Room.

Custom Enterprise Software Development Process: 5 Main Steps


Custom Enterprise Software Development Process

Consider 5 crucial steps to creating custom enterprise software:

Step 1. Start BA

The creation of any product or solution begins with business analysis. We have described this process in detail above. You need to analyze the specifics of your business, business processes and the market.

Step 2. UX Design

The user experience is paramount. Your design should be created taking into account your target audience and future users’ needs and goals. Your product should be easy and understandable to use. Pay special attention to the logic and navigation of the product.

Step 3. Testing

It is important to test the design. The sooner you find possible mistakes, the better. It is better to spend a little time fixing bugs during product development than spending time and money after implementation. For testing, you can use surveys, interviews, as well as advanced technologies such as UX labs.

At Northell, we use UX Eye Tracker that allows exploring user behavior during interaction with the product. Only 1% of companies use this method. An eye tracker is a unique tool that captures the movement of a person’s gaze and helps get a record of where and for how long the user was looking.

Step 4. UI Design

After testing the UX design, you can move on to UI design. UI design includes all the elements of your future software, colors, buttons, etc. The main thing to keep in mind is the ease of use.

Step 5. Сustom Enterprise Software Development [SDLC]

Now you need to translate the design into a working product. We divided the entire custom enterprise software development life cycle process into several steps. Let’s take a closer look at each of them.

Product Technical Documentation

During this stage, all the relevant information from the client is collected to develop a product as per expectations and requirements. The team should write technical documentation and choose technical stacks.

At this stage, the team should also define the requirements for functionality (requirements for the admin panel) and user roles (admin and super admin). The team should complete the estimate and scope of work.


Software developers use the documentation and architecture from previous steps to writing code for all the software components.  


QA engineers test all delivered code and carry out manual testing for developed components.

Deployment & Integration

After the development and regression testing from the QA team, the team switched to production deployment and integration. The tested version of the software is delivered to the users for beta testing. The team collects user feedback, fixes all the bugs, and implements some improvements.  


After deploying a product in the production environment, maintenance of the product, i.e., if any issue comes up and needs to be fixed, or any improvements are to be done, it is taken care of by the development team.

How much does Custom Enterprise Software Development cost?

Of course, the price and time required for development will depend on the complexity of your software. The more features, modules, sections, and more complex they are, the more expensive the design and development of a custom enterprise software will cost.

The location of your contractor will also affect the price. We have identified the main 4 regions that offer experienced and skilled IT specialists. Let’s take a look at approximate prices for different stages of custom enterprise software development based on this factor.      

Rough project costs

Rough project costs

Where Can You Hire an Enterprise Software Development Team?

Now let’s look at the main places where you can find an excellent and experienced development team for your project:

Northell Team

Our development team will help you deliver your project on time and in the best possible way. You focus on the essential company goals and we take care of the rest. 

Our cooperation process is divided into 5 stages:

Obtaining requirements

We begin by listening to your needs, which may include a project description, job descriptions, team size, and preferred process.

Team gathering

We have a developer talent pool that allows us to offer any remote development team in less than a week.

Selection of talent

Our HR staff evaluates candidates to learn about their background, technical capabilities, level of English, and soft skills before selecting the best-fit candidate for a final interview with you.

Team integration

We seamlessly and painlessly incorporate our staff into your ongoing project based on years of experience. You have the option of selecting your chosen management method and tools.

The outcome

Hiring a development team in Ukraine gives you full control over the required professionals, exactly like hiring an in-house team. The only difference is that the team works remotely and we manage all administrative tasks.

Want to know more information? Check here. Or if you have any questions, feel free to contact us!


One of the best ways to find a team of professionals is to ask your friends, colleagues, partners for a recommendation. Perhaps they worked with a good team and got great results. By using the recommendation, you can at least save time searching.


You can also find a good development team using websites like, GoodFirms, Manifest, etc. These are listing resources where a large number of different development teams are collected. There you can find reviews about the teams, their rating, examples of projects and many other details.

Social Networks

You can find development teams and their representatives on social networks such as LinkedIn. You can chat with them to learn more about their experience and the projects they’ve worked on. In addition, you can evaluate the team members’ profiles and find out where they have worked before and what their main areas of work are.

Custom Enterprise Software Development: Final Thoughts

Creating custom enterprise software is not a quick or easy process. You should pay maximum attention to all aspects of custom enterprise software development described in this article.

If you need advice on building custom enterprise software, you can contact our team. The Northell team is always open to new projects and ready to turn your ideas into reality!

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